Jennifer Raymond MS, LMHC, NCC

Executive Director

Jennifer graduated from Palm Beach Atlantic University and holds a Bachelor of Science degree in Organizational Management and Master of Science in Clinical Mental Health. Mrs. Raymond is credentialed as a Licensed Mental Health Counselor as well as National Certified Counselor. Her area of focus is trauma counseling with families experiencing homelessness. She has over 20 years’ experience in the non-profit industry. Some of Mrs. Raymond’s experience include Family Prevention Advocate, Volunteer Recruiter (American Red Cross), Mental Health Counselor and Organizational Management Consultant. Many of her career accomplishments have been creating statewide curriculums in the area of positive reinforcement, family trauma and grief counseling. In 2015, she developed the CARE program (Clinical Assessment Referral and Evaluation) for Family Promise SPBC. This program provides biopsychosocial assessments and counseling a well as assisting the families in bridging the gap to services within Palm Beach County. Mrs. Raymond is passionate about assisting situational homeless families throughout Palm Beach County as well as the families we uplift and support daily.


Sandra Symonds, LCSW

Program Director

Sandy, a native of Palm Beach County, graduated with her master’s degree in Social Work from Florida International University. She earned a bachelor’s degree in Social Psychology from Florida Atlantic University. Sandy holds a certification in Women Studies from Florida Atlantic University. For over 20 years, Sandy has helped countless individuals: suffering from terminal illnesses, drug addition, homelessness, children being placed in shelters and foster care due to abuse, neglect or abandonment. Additionally, she is certified in Triple P Parenting program, Active Parenting Program and certified trainer for MAPP (Model Approach to Positive Parenting), a 30 hour course for prospective foster parents.


Marchele Courtney

Development Administrator

Marchele holds B.A. degrees in Languages (French and Spanish) from University of Missouri. She has spent her business career in the private sector in various sales and marketing roles primarily in the language services and related software technologies. Her focus was on the Fortune 500 companies including Pitney Bowes, Xerox, P&G, Corning and Parker-Hannifin with several international accounts. As Development Administrator her responsibilities include: grant research and writing, fundraising and new donor development.


Jeremy Allen, BSW

On-Site Social Worker

Jeremy earned his Bachelor of Social Work at Florida Atlantic University (Honors: cum laude) with specializations: social environment, human behavior, psychology and gerontology. Jeremy began his career at Family Promise SPBC as one of our interns and upon graduation accepted the position of on-site Social Worker. His key responsibilities include serving as the Case Manager for families in our Transitional Housing program. Jeremy, as the on-site social worker, handles the initial in-take and interviewing process whilst supervising our social work interns. Jeremy’s initial passion for the underserved began as a child living in Peru, – it has continued throughout his life. Before moving to Florida, he was helping young refugee men, in Colorado, who were escaping oppressive countries.


Daniela Valencia

Office Administrator

Daniela Valencia was Born in Colombia and raised in South Florida. She attended palm beach state college for accounting. Daniela comes from strong family values. At an early age, she worked with physically challenged children and understood the importance of compassion and patience. Daniela’s life passions are rollerskating, hiking/ camping, traveling, and spending quality time with family.

Over the past five years, Daniela has worked in various capacities as it relates to office administration, sales, and public communication.


Sandra Laman

Event Planner

Sandra graduated with a BA in Marketing and Communications from Hope College in Holland, Michigan. She has worked in marketing and event planning for over 25 years with her early career focusing on the development of marketing plans and promotions for companies such as Kraft General Foods, Georgia-Pacific, Kendall Futuro, and Roy Rogers Restaurants. She has served as Tournament Director for multiple corporate golf outings and has been responsible for the execution of business conferences and reward trips both domestically and internationally for over a decade. In her role as Event Planner for FPSPBC she will be overseeing the fundraising and implementation of all off-site activities.


Tim Guelzow

Transportation Coordinator

Tim Guelzow began volunteering with Family Promise in 2014. Recently retired after 35 years of teaching and serving as principal in several Central and South Florida Lutheran schools, he was looking for something to continue serving in education ministry. He is grateful for the Family Promise door opening and being a part of an organization that is truly a blessing to families in need. Tim and his wife, Lynn, have four grown children. He loves sports, gardening and the beautiful South Florida beaches – and, of course, driving the van.


Amie Rushlow

Program Assistant

As the Program Assistant, Amie works directly with our families, helping them reach their weekly goals as she provides guidance and support throughout their journey towards sustainable independence. She also is currently studying at Florida Atlantic University as she continues to pursue a bachelor’s degree in Business Marketing Management. She is a full-time student who volunteers for Atlantic Community High’s International Thespian Society to help the teens in her community in expressing themselves and making their own impacts. Amie is a devout member of the Family Promise team who is always working hard to make sure we are doing everything we can to help our families and reach our community.

For general information, please call our main number at (561) 265-3370 or email us at